Question 1

We have a contract with them to service our equipment twice a year and they are the BEST!

Accepted Answer

This is a GREAT Company! We have a contract with them to service our equipment twice a year and they are the BEST! Our air went out over the weekend and they took care of it right away, the same day I called. We had a small mishap and this company showed their commitment to outstanding customer service.  They are Trustworthy, Responsive, Accountable, and all about CUSTOMER SERVICE!

I'm so glad we chose to give them a shot a few years ago. We use them at the company I work for and after they saved us over $6000 when another HVAC company told us we had to replace a unit and Bill Kirkland fixed it for less than $300 I decided to give them a shot at my personal residence.  It’s been nothing but a pleasure to know with just a phone call our HVAC needs are their first priority. I would recommend this company to all friends and family.

Thank you for taking care of us today Bill Kirkland and family.
Sincerely, The Russo’s!

Question 2

The staff that you surround yourself with does a fantastic job...

Accepted Answer

Dear Bill ,
 
As usual , the company & staff that you surround yourself with is & does a fantastic job .
I know this so very well, because when I relocated here to take care of Mom ~over a two yr. period of time I went through two Companies before I found You ~ the Best of the Best !
 
On Jan 1 2018 ~ 5 :00 P.M.~ my Mom"s heat pump went out , thank Goodness for space heaters and a Company I know I can depend on , which is Kirkland's. Mom is now 90 , so time was of  importance  etc. I called on Jan 1st & spoke with the guy on call an we both determined that the first thing in A.M . it would be checked out . It was evaluated on Jan 2nd, parts ordered , an fixed by Jan 3 rd 9:30 A.M the next day ! You have no idea that when being a caretaker of an Elder person ~ that when a Heating & or Air Conditioning problem comes up , I no longer have to worry about the Company I work with because  I Already know without a doubt it will relieves all my stressors. I know when I call Kirklands the job will be done in a timely manner with guys that know the business etc...
 
I want to thank you an you're staff for kindness, efficiencies , & professionalism that has been provided to us over the last 8 yrs.!
 
I would say I wish you had a website whereby I could share my  Positive thoughts about how great you're Company is , but I am a little selfish and would like to the best of my ability keep you're business a Secret ~ which I know it's not!
 
Sincerely ,
Karen  & JoAnne Sickinger

Question 3

I appreciate your commitment to detail and communication...

Accepted Answer

Bill,
 
I am writing to inform you about several compliments we received concerned recent projects completed at Wofford College and Drayton MIlls. I appreciate your commitment to detail and communication throughout each project. Your technicians and installation crews are, and have always been a pleasure to work with. Thank you for 13 years of excellent heating and air work with out company.
 
Sincerely,
 
Paul Habisreutinger
H General Contractors

Question 4

Kirkland has to be the most professional and honest company in Spartanburg...

Accepted Answer

“Kirkland has to be the most professional and honest company in Spartanburg! Each of them were great! I can't say enough about Kenny and the excellent crew who installed my new system. My small den is finally comfortable. Thank you again for the outstanding service!"
- Susan P.

Testimonials